CG AlertCG Alert

FAQ

What sources do you monitor?

Public vendor pages: Pricing, Terms/SLA, DPA, Subprocessors, Status/Security. We respect robots and sitemaps.

How noisy are alerts?

Two-stage de‑noise. Target <10% false positives. We prioritize material changes.

What does “evidence-backed” mean?

Each alert includes URL, timestamp, and SHA256 hash. You can cite these in procurement/legal threads.

How do I receive alerts?

Email only. No calls.

Refund policy

Audit plan ($2,988/year): 30‑day money‑back if no "material change".

Can I add named vendors?

Yes — Renewal Leverage (3) and Compliance & Vendor Risk (6) include named vendors.

Where should I start?

Most teams start by checking the Latest SaaS vendor change evidence, then picking a plan on the pricing page and sending their vendor list via the intake form.